Terms and Conditions

Last updated: 30th July 2026

These terms of use, together with any documents incorporated by reference (collectively, these “Terms of Use”), govern your access to and use of the Onera Technologies B.V. (the “Company” or “we” or “our”) website, onerahealth.com, including any content, functionality and services that we provide on the website (the “Website”).

By using the Website, you accept and agree to abide by these Terms of Use and our Website Privacy Policy, which can be found at 'Privacy policy' on the Website, incorporated herein by reference. If you do not agree to these Terms of Use or the Website Privacy Policy, you may not access or use the Website.

Changes to the Terms of Use

We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them. Your continued use of the Website following the posting of revised Terms of Use means that you accept and agree to the changes.

Changes to the Website

We may update the content on this Website from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Website may be out of date at any given time, and we are under no obligation to update such material.

Reliance on Information Posted

The information presented on or through the Website is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Website, or by anyone who may be informed of any of its contents.

Proprietary Rights

All contents of the Website (including but not limited to logo, design, text, software, technical drawings, configurations, graphics, other files, and their selection and arrangement) belong to the Company, and/or our suppliers, affiliates, or licensors. We (or our licensors, as applicable) reserve all right, title and interest in and to the Website, except that we hereby grant you a limited, nonexclusive, revocable license to make a single copy of the contents on the Website for your personal, non-commercial review. No title to or ownership of any proprietary rights related to the Website is transferred to you pursuant to these Terms of Use.

Onera® is a registered trademark of Onera Technologies B.V.

Disclaimer of Warranties

Your use of the Website, its content and any services or items obtained through the Website is at your own risk. The Website, its content and any services or items obtained through the Website are provided on an “as is” and “as available” basis, and the Company hereby disclaims any warranties of any kind, either express or implied, statutory or otherwise, including but not limited to any warranties of merchantability, non-infringement and fitness for any particular purpose. Neither the Company nor any person associated with the Company makes any warranty or representation with respect to the completeness, security, reliability, quality, accuracy or availability of the Website. Neither the Company nor anyone associated with the Company represents or warrants that the Website, its content or any services or items obtained through the Website will be accurate, reliable, error-free or uninterrupted, that defects will be corrected, that our site or the server that makes it available are free of viruses or other harmful components or that the Website or any services or items obtained through the Website will otherwise meet your needs or expectations.

The foregoing does not affect any warranties which cannot be excluded or limited under applicable law.

Limitation on Liability

In no event will the Company, its affiliates or their licensors, service providers, employees, agents, officers or directors be liable for damages of any kind, under any legal theory, arising out of or in connection with your use, or inability to use, the Website, any websites linked to it, any content on the Website or such other websites or any services or items obtained through the Website or such other websites, including any direct, indirect, special, incidental, consequential or punitive damages, including but not limited to, personal injury, pain and suffering, emotional distress, loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data, and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

We will not be liable for any loss or damage caused by a denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website or any services or items obtained through the Website or to your downloading of any material posted on it, or on any website linked to it.

The foregoing does not affect any liability which cannot be excluded or limited under applicable law.

Entire Agreement

These Terms of Use constitute the sole and entire agreement between you and the Company with respect to your use of the Website, and they supersede any prior or contemporaneous understandings, agreements, representations, warranties, or other terms, whether written and oral, regarding the Website.

SMS Terms of Service

1. SMS Consent Communication

The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you have consented to receive text messages from Onera Health, you may receive messages related to the following: Delivery notifications, Customer care.

3. Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 3 SMS messages related to customer care and delivery notifications per week.

4. Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-In Method

You may opt-in to receive SMS messages from Onera Health in the following ways: Verbally, during a conversation, by being asked:
"Do you agree to receive customer care and delivery notifications text messages from Onera Health? Message frequency varies, and message and data rates may apply. You can text HELP for assistance or STOP to opt out at any time. You can also visit our website at https://www.onerahealth.com to view our Privacy Policy and Terms and Conditions."

6. Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7. Help

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://www.onerahealth.com/.

8. Standard Messaging Disclosures

Message and data rates may apply.

You can opt out at any time by texting "STOP."

For assistance, text "HELP" or visit our Privacy Policy and Terms & Conditions pages.

Message frequency may vary.

Choice of Law and Jurisdiction

Any dispute arising under these Terms of Use shall be subject to the laws of the Netherlands. These Terms of Use shall not be governed by the U.N. Convention on Contracts for the International Sale of Goods.

By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.
By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.